It is our belief that if we require our personnel to work towards possessing the following traits, our culture will be joyful and supportive.
Commitment – I am 100% committed to the Vision, Mission and Culture of Prantl’s Bakery.
Ownership – I am fully responsible for my actions and outcomes and own everything that takes place in my job and my life.
Integrity – I always speak the truth. I deliver what I promise. I am willing to make agreements to myself and others that I intend to keep.
Excellence – I always deliver products and services of exceptional quality. I stay on the path of constant and never-ending improvement and innovation.
Communications – I speak positively of my fellow team members and customers in private and public. I speak with good purpose using empowering and positive conversation. I never use or listen to sarcasm or gossip. I acknowledge what is being said as true for the speaker at that moment and I take responsibility for my response. I greet and say goodbye to people using their names. I always apologize for any upsets first and then seek a solution. I only ever discuss concerns in private with the person involved.
Success – I totally focus my thoughts, energy, and attention to the success outcome of the task at hand. I strive to win and allow others to win. A Win/Win attitude makes a successful person.
Education – I learn from my mistakes. It is my goal to consistently learn, grow, and master so that I can support my fellow team members as they grow and master.
Teamwork – I am a team player and a team leader. I do whatever it takes to stay together and achieve team goals. I am flexible in my work and able to change if what I am doing is not working. I seek help when it is needed, and I support my teammates who ask me for help.
Consistency – I am consistent with my actions so that my customers and teammates feel comfortable in always dealing with me. I am disciplined in my work so that my results, growth, and success are consistent.
Gratitude – I am truly a grateful person. I say thank you and show appreciation often and, in many ways, so that those around me know how much I appreciate everything and everyone I have in my life. I celebrate my wins and my team members.
Accountability – I am responsible for all my actions or lack there of in my life. I am fully accountable for all my duties and tasks that I must accomplish. I take pride in my achievements and heed in my mistakes.
Food Network Top Places to Eat
Huffington Post - "Best Cake in America"
Food Network “Best Cake in Pennsylvania”
Trip Advisor Certificate of Excellence
Yelp Approved Business
Best of Wedding Hall of Fame 2018, 2017, 2016, 2015, 2013, 2012, 2011 Pick Best of Weddings
Wedding Wire Rated Couples’ Choice Awards 2018, 2017, 2016, 2015, 2013
12 Bakeries in Pittsburgh You Must Try to Satisfy Your Cravings
The 15 Best Places for Donuts in PGH
2017 Readers’ Choice Bakery – Gold
Best Dessert – 2017